24. Provisions, Contingent Liabilities and Contingent Assets
Provisions involving substantial degree of estimation in measurement are recognized when there is a present obligation as a result of past events and it is probable that there will be an outflow of resources and reliable estimate can be made of the amount of obligation. Contingent Liabilities are not recognized but are disclosed in the notes. Contingent Assets are neither recognized nor disclosed in the Standalone financial statements.
25. Expenses of Management-Basis of Apportionment
Expenses of management includes exchange gain/loss, excluding GST Expenses. Expenses which are solely and exclusively attributable to a specific Segment i.e. Line of Business (LOB) and which are specifically identifiable to that particular segment, are allocated to that segment and the remaining value of expenses of management are apportioned to the revenue accounts on the basis of net premium.
26. Segregation of Policy Holders and Share Holders funds:
Investment Assets includes policyholders as well as shareholders. Investment assets are bifurcated at the end of each quarter between shareholders and policyholders at 'fund' level on notional basis in accordance with IRDAI guidelines.
27. Income from Investments -Basis of Apportionment
Investment Income (net of expenses) is apportioned between shareholders' fund and policyholders' fund in proportion to the balance of these funds at the beginning of the year.
Investment income (net of expenses) belonging to Policyholders is further apportioned to Fire, Marine and Miscellaneous segments in proportion to respective technical reserves balance at the beginning of the year.
Policy holders fund for this purpose consist of estimated liability for outstanding claims including IBNR and IBNER, unexpired risk reserve (URR), Premium deficiency (if any). catastrophe reserve (if any) and Other Liabilities net of Other Assets (relating to policy holders) as per the guidelines of IRDAI. The residual consists of the shareholder fund.
16B. NOTES FORMING PART OF STANDALONE FINANCIAL STATEMENTS AS ON MARCH 31, 2026
1. Reinsurance Acceptance Transactions:
Reinsurance acceptance transactions pertaining to the year have been booked for advices received up to April 15, 2026.
2. Premium Deficiency Reserve:
Unexpired premium reserve at revenue segment level is found to be sufficient to cover the expected claim cost
and claims related expenses as certified by the appointed actuary. Hence, no premium deficiency reserve is required to be provided for during the year.
3. Reserves against cancellation of policies during free- look period:
The reserve against cancellation of policies during free- look period under retail health policies for the period ended 31st March 2026, as certified by the actuary, is '150 Lakhs (PY '150 Lakhs).
4. IBNR and IBNER:
Provision towards Claims Incurred but Not Reported (IBNR) and those Incurred but Not Enough Reported (IBNER) as on March 31, 2026 has been determined by Appointed Actuary, which is in accordance with accepted actuarial practice and IRDAI regulations in this regard.
5. Change in the accounting policy
a) During the year, the Company has changed its accounting policy pertaining to accounting of accretion of discount on government securities, debt securities and redeemable preference shares which have been carried out in compliance with the IRDAI (Actuarial, Finance and Investment Functions of Insurers) Regulations 2024. Consequently, an additional amount of '1234 Lakhs and '24801 Lakhs of income on investment have been recognized during the quarter and year ended March 31, 2026, respectively.
b) Further, the Company has also modified its accounting policy pertaining to accounting of Refund of income tax wherein it is clarified that interest on realization basis includes adjustments.
The corresponding previous year figures in respect of above pertaining to year ended March 31, 2025, are not comparable since these have not been restated.
6. Taxation:
a) Income Tax: Provision for Tax ' (14345) Lakhs (PY '1878 Lakhs) shown in Profit and Loss Account includes '3276 Lakhs (PY '3439 Lakhs) relating to foreign taxes and reversal of earlier year tax '20303 lakhs (PY '25470 lakhs).
b) The Income Tax Assessments of the Company have been completed up to assessment year 2023-24. Major disputed demands are in respect of profit on sale of investment, IBNR/ IBNER, Reinsurance Premium Ceded outside India and Unexpired Risk Reserves. Based on the decisions of the appellate authority, the interpretations of the relevant provisions, management of the Company is of the opinion that the demands are likely to be either deleted or substantially reduced and accordingly no provision has been made for the same. However, an amount of '83090 Lakhs has been disclosed as contingent liabilities.
c) During the year, the Company clarified its accounting policy to expressly state that realization; includes amounts adjusted by the Income Tax Department against outstanding demands of other assessment years, as a result, company has recognized the interest on income tax refund amounting to '31564 Lakhs [Refer Note no. 5(b)]
Further, during FY 2024-25, the Income Tax Department withheld refunds pertaining to AY 2014-15 and 2017-18 amounting to ' 61234 Lakhs (including interest of '18052 Lakhs [Refer Note no. 5(b)]) pursuant to an order under Section 245(2) of the Income Tax Act, 1961, pending completion of assessment for AY 2023-24. The assessment for AY 2023-24 was concluded on March 23, 2026. Consequent to the conclusion of the said pending assessment, the aforesaid interest on refund has been recognized as income in FY 2025- 26. The amount of '61234 Lakhs was received in April 2026.
Further, during the year ended March 31, 2026, the Company has received an amount of '36100 Lakhs towards Income Tax Refunds including interest amount of '8793 Lakhs pertaining to AY 2004-05, 2009-10 and 2018-19 after adjusting the tax demands of '12956 Lakhs in respect of AY 2016-17 and 2019¬ 20.
d) Deferred Taxes:
The components of temporary differences resulting into Deferred Tax Assets/ (Liabilities) are as under:
i) A sum of '2131 Lakhs (P.Y. '2763 Lakhs) has been debited to the Profit and Loss Account on account of reduction in deferred tax assets during the year.
ii) Deferred Tax Asset in respect of foreign branches does not have any timing difference other than fixed asset.
iii) The Company continues to recognise the deferred tax asset in respect of temporary difference mentioned in the above table, as in the opinion of the management there are sufficient evidence to establish the reasonable certainty of realisation of the deferred tax assets from the future taxable profits.
e) Changes introduced in Income Tax Act, 2025
Under the Finance Bill, 2026, the Minimum Alternate Tax (MAT) rate has been reduced from 15% to 14% of “Book Profits” as defined under Section 206 of the Income Tax Act, 2025. Furthermore, MAT has been designated as a “final tax” for any payments made on or after April 1, 2026. Accordingly, no fresh MAT credit will be generated for taxes paid under Section 206 from Tax Year 2026-27 onwards.
The Finance Bill, 2026, introduces a transitional provision for domestic companies. While existing MAT credit (accumulated up to March 31, 2026, under the erstwhile Section 115JAA of the 1961 Act) remains protected, its utilization under the New Tax Regime which is governed by Section 200 of the Income Tax Act, 2025, is now subject to a restriction. Specifically, the set-off of brought-forward MAT credit is limited to 25% of the tax liability in any given tax year.
Given these significant legislative changes, specifically the transition of MAT to a final tax and the restricted set-off of 25% against the concessional tax rate of 22% under Section 200, the Company will evaluate the financial impact of transitioning to the New Tax Regime versus remaining in the Old Tax Regime in the Tax year 2026-27.
f) Goods and Service Tax (GST):
i) The Company has received an order dated 28/01/2025 from GST Authorities for non¬ payment of GST amounting to '84945 Lakhs towards group Mediclaim policies to SEZ and order dated 24/01/2025 for '7044 Lakhs towards claims settled on net of salvage basis. The Company has filed a writ petition before the Hon'ble Bombay High Court. The Hon'ble Bombay High Court has granted a stay till final disposal of the writ petition in respect to group Mediclaim policies issued to SEZ unit.
ii) Further, the company has received an order dated 29/09/2025 from GST Authorities towards non-payment of GST amounting to '237900 Lakhs, for co-insurance premium accepted '193000 Lakhs and order dated 29/09/2025 on reinsurance commission earned on reinsurance ceded '44900 Lakhs. Therefore, the company has challenged the said order before Hon'ble Bombay High Court. The Hon'ble Bombay High Court has granted a stay till final disposal of the writ petition on the said order.
iii) As on March 31, 2026, the Company has received multiple Orders from Service Tax Authorities & GST Authorities aggregating to '24098 Lakhs and aggregating to '23355 Lakhs respectively. Further, the company has already challenged the said orders before the Appropriate Authority.
iv) The above-mentioned amounts have been disclosed as contingent liability.
7. Title deeds of immovable properties:
a) Title deed of the following immovable properties are pending to be registered in the name of the Company:
i) Thirty-Two properties having book value (Gross Block) '1552 Lakhs (P.Y. Thirty-Two Properties having book value '1490 Lakhs) for which registration formalities are yet to be completed / title deeds are in process. Out of which,
1. title deeds of Seven properties having book value of '66 Lakhs (P.Y. '66 Lakhs) are in the name of General Insurance Corporation of India and the Company is in the process to get it transferred in its name.
2. three properties having book value of '336 Lakhs (P.Y. '336 Lakhs) were received from Tariff Advisory Committee (TAC) and the registration formalities are still pending.
ii) Office property having book value '217 Lakhs (P.Y. '217 Lakhs) and Office freehold property having book value '814 lakhs (P.Y. '752 lakhs) for which agreement registration formalities are pending.
iii) One open plot having book value '24 Lakhs (P.Y '24 Lakhs) jointly owned by four PSU Companies and title deed is in the name of GIC, is under litigation and Special Civil Application is pending before the Hon'ble Gujarat High Court.
b) One leasehold property having book value of '107 Lakhs (P.Y. '107 Lakhs) where lease term expired
and renewal process is pending with the concerned Government Authorities.
c) Following are the properties for which legal proceedings are/will be initiated by the Company for acquiring Physical Possession:
i) Out of total 20 properties owned by the Company, 07 properties are occupied by corporate tenants and 13 are occupied by Individual Tenants. Legal proceedings are in process against all 07 corporate tenants. Out of 13 Individual Tenants; legal proceedings are in process against 9. For remaining 4 Individual tenant's eviction proceeding are contemplated.
ii) One Lease hold property consisting of 123 tenements and 6 Godowns having book value of '3 Lakhs (P.Y. '3 Lakhs) is in the possession of the Company but occupied by inherent tenants. Now, the property is under the purview of MHADA Authority.
d) As per legal opinion obtained from the Advocates
dated 23.10.2021, 20.02.2023 & 21.02.2023
regarding procedure to be followed to regularize the title deeds in Company's name, on perusal, the Advocates opined that the documents available in the records of the files are sufficient and having evidentiary value to prove our ownership (ie. Gazette Notification issued by Government of India, Agreement registered/unregistered, share certificate, Municipal tax, property tax bill, etc). Hence, as per Advocates' opinion, 37 Nos of units having value of '186 Lakhs are to be treated as having clear titles.
8. Investments:
a) As certified by the Custodian, securities are held by the Company as on March 31,2026. Variations and other differences, which include shortages, have been provided for.
b) Provision for standard assets @ 0.40% amounting to '6519 Lakhs (P.Y. '5665 Lakhs) has been made as per Insurance Regulatory and Development Authority of India (IRDAI) guidelines.
c) Non-Performing Assets (NPA)
i) Details of Non-Performing Assets (NPA)
d) Short-term Investments (Schedule - 8) in debentures and other guaranteed securities include those, which are fully repayable in the next year. As regards those debentures and other guaranteed securities, which have fallen due and remain unpaid as on March 31, 2026, these have been shown under long-term investments, as their realisability is unascertainable. Necessary provision, wherever required, has been made.
e) Pursuant to the IRDAI regulations, the company had recognized impairment loss of '10966 Lakhs in the profit and loss account during the year 2023¬ 24 on its equity investment in one of the subsidiary namely Prestige Assurance PLC, Nigeria, due to the impairment loss being considered as other than temporary due to steep fall of Nigerian currency, Naira. During the year 2025-26, the currency Naira has improved as compared to last year and accordingly impairment loss of '5107 Lakhs (PY '2109 Lakhs) has been reversed.
9. Reinsurance, Inter Office, and Bank Reconciliation:
a) The net balances due to/due from in respect of re¬ insurance activities of the company amounting to '54259 Lakhs debit are subject to confirmation/ reconciliation (Gross balance Receivable is '100478 Lakhs and Payable is '46219 Lakhs). These accounts are still under process of compilation/age- wise analysis/reconciliation and segregating into debit and credit balances.
During the year ended March 31,2026, the Company has written off (net) reinsurance balance of '98544 Lakhs which was provided in earlier years, as per the policy of the Company.
As against Reinsurance recoverable gross balance of '100478 Lakhs as on March 31,2026, the Company has maintained a provision of '13893 Lakhs up to March 31,2026, towards doubtful debts as a prudent measure.
b) The reconciliation of various accounts relating to inter¬ office accounts and open items in Bank reconciliation statement are in process. The effect of the same will be ascertained after completion of the reconciliation process.
10. In respect of Coinsurance business, the balances with various Co-insurers represent a net receivable of '79054 Lakhs and net payable of '41651 Lakhs. The process of obtaining confirmations and reconciliation of balances is at different stages. The Company has maintained a provision of '9642 Lakhs against the receivable balance of '79054 Lakhs as on March 31, 2026. During the year ended March 31, 2026 the company has written off an amount of '6464 Lakhs which was provided for in earlier years.
11. As per the practice consistently followed by the Company, interest accrued on employee loans is recognized to the extent recovered from the employee instead of accrued to the account of the employee. Though the impact, if any, arising out of the above cannot be ascertained, the same is estimated to be not material based on past experience of the company.
12. Old balances other than policy holder dues, mainly relating to various control accounts amounting to '5769 Lakhs outstanding for more than three years has been credited to Profit & Loss Account during the quarter and year ended March 31,2026.
16. Lease:
The Company's office premises and residential flats for employees are obtained on operating lease and are renewable / cancellable at mutual consent. There are no restrictions imposed by lease agreements. Lease terms are based on individual agreements. Significant leasing arrangements are in respect of operating lease for premises. Aggregate lease rentals amounting to '19084 Lakhs (P.Y. '18849 Lakhs) in respect of obligation under operating lease are charged to revenue account.
18. Corporate Social Responsibilities (CSR):
As per Section 135 of the Companies Act 2013 (the Act), the Company was required to spend an amount of '1040 Lakhs (P.Y. '803 Lakhs) for the financial year 2025-26.
The charge for the year to the Statement of Profit and Loss on account of CSR amounting to '1040 Lakhs (P.Y '803 Lakhs) consists of the following:
a) An amount of '262 Lakhs spent through implementing agencies.
b) An amount of '387 Lakhs transferred to a separate Unspent CSR Bank Account for ongoing projects for FY 2025-26, in compliance with Section 135(6) of the Act.
c) An amount of '392 Lakhs pertaining to other than ongoing projects (unsanctioned amount for FY 2025-26) contributed to the Armed Forces Flag Day Fund, in compliance with Schedule VII of the Act.
Apart from the above-mentioned CSR obligations, an amount of '30 Lakhs relating to the unspent CSR amount of FY 2022¬ 23 transferred from the Unspent CSR Account to the Armed Forces Flag Day Fund within the prescribed timelines.
As on March 31, 2026 total unspent amount '626 Lakhs is pending against ongoing CSR projects.
19. Books maintained on Calendar year:
The accounts incorporate Audited accounts of branches in Fiji and Thailand which are prepared on calendar year basis as per the requirement of local laws. There are no material changes during the period January 1, 2026 to March 31, 2026 requiring adjustments to figures reported in the audited accounts as received. Fixed deposits aggregating to '27039 Lakhs were maturing between January 01,2026 to March 31,2026 for which no adjustment has been in the fixed deposits included in Schedule 11. The status of these fixed deposits as at March 31, 2026 is as under:
20. Accounts of Run-off offices:
Hong Kong and Manila Offices of the Company are in Run-off status as the Company has stopped writing any new business in these locations. The accounts of Manila office have been prepared on liquidation basis, and the accounts of Hong Kong office are prepared on going concern basis.
In the case of Kuwait office, there is material uncertainty about its going concern status. In the opinion of the management this does not have any material impact on the financial statements.
21. Analysis of Unclaimed amounts of Policyholders/Consumers:
As required by IRDAI Master circular, ref: IRDAI/PPGR/CIR/MISC/97/06/2024 dated 19th June, 2024, age-wise analysis of unclaimed amount of the policyholders amounting to '21654 Lakhs (P.Y. '21458 Lakhs) as at March 31, 2026 representing the excess premium collected, refund premium, stale cheque accounts and claims settled but not paid to policyholders/ beneficiaries is as follows:
Footnote 1: The Company received an order from Competition Commission of India (CCI) imposing a penalty of '25107 Lakhs in 2015-16. The Company contested the order in Competition Appeal Tribunal, and the Tribunal awarded a penalty of '20 Lakhs as against '25107 Lakhs of CCI order. The penalty was paid in January 2017. CCI has appealed against the order of the Tribunal at the Apex Court, and the case has been admitted in the Apex Court in March 2017. As per the latest information available, the case has been awaiting a hearing since the 10th of August 2017. Counter-affidavit/reply has already been filed by NIA as on March 31, 2023.
Footnote 2: Bombay Stock Exchange (BSE) and National Stock Exchange (NSE) each have levied a penalty of '18 Lakhs for the quarter ended December 31, 2024 to December 31, 2025 for non-compliance with Regulation 17(1) of SEBI (LODR), 2015. The Company had applied for waiver of the penalties, as appointment of Directors can only be done by the Ministry of Finance and the Company has no authority regarding the appointment of Directors.
Footnote 3: The company has received a penalty amounting to '84945 Lakhs, '7044 Lakhs and '237900 Lakhs for non-payment of GST on supply of group Mediclaim insurance services to industrial units located in Special Economic Zones, sale of salvage/wreck generated during the settlement of Motor vehicle claims and coinsurance premium accepted and reinsurance commission earned on reinsurance ceded, respectively. All these matters are industry wide and as per opinion received, the company has merits in defending the notice. The Company has filed a writ pbefore the Hon'ble Bombay High Court challenging the Order. The Hon'ble Bombay High Court granted stay till final disposal of writ petition in
respect of group Mediclaim policies issued to SEZ unit and co-insurance and reinsurance matters.
25. Internal Controls:
The Company has fairly adequate internal controls and appropriate validations in the system. The Company is in the continuous process of further strengthening internal controls in other areas of its operations, by bringing more controls and validations in the system. The Internal Audit System including that relating to foreign offices is also being strengthened and under comprehensive review.
26. Fraud Monitoring Cell:
The Company has a Fraud Monitoring Cell which monitors external frauds reported and a Vigilance Department which monitors internal frauds. The said fraud cell has compiled data of 486 cases of fraud (with value of more than '10 Lakhs each) amounting '9204 Lakhs The summary is as under:
27. a) No funds have been advanced or loaned or invested (either from borrowed funds or share premium or any other sources or kind of funds) by the Company to or in any other person(s) or entity(ies), including foreign entities (“Intermediaries”) with the understanding, whether recorded in writing or otherwise, that the Intermediary shall lend or invest in party identified by or on behalf of the Company (Ultimate Beneficiaries).
b) The Company has not received any fund from any party(s) (Funding Party) with the understanding that the Company shall whether, directly or indirectly lend or invest in other persons or entities identified by or on behalf of the Company (“Ultimate Beneficiaries”) or provide any guarantee, security or the like on behalf of the Ultimate Beneficiaries.
28. On 21st November 2025, the Government of India notified four new Labour Codes- The Labour Code on Wages, 2019, The Industrial Relations Code, 2020, The Code on Social Security, 2020 and The Occupational Safety, Health and Working Conditions Code, 2020, consolidating 29 existing labour laws. The company is in the process of evaluating and assessing the impact of these changes, to the extent it is applicable to the company. The company will continue to monitor the finalization of the pending central and state rules and further clarifications issued by the government in relation to the new labor codes and will give appropriate accounting effect to any consequential impact, as and when required.
29. During the quarter ended March 31,2026, the Government issued the Gazette Notifications numbering S.O. 716(E), 717(E), 718(E) and 719 (E) dated February 11, 2026, regarding the revision of Wages, and family pensions for employees of Public Sector General Insurance Companies (PSGICs) w.e.f. August 1, 2022. Consequently, the Company has accounted for the arrears in wage revision including retirement benefits amounting to '91129 Lakhs (PY '9071 Lakhs) and '248686 Lakhs (PY '19807 Lakhs) during the quarter and year ended March 31, 2026, respectively.
Further, out of above an amount of '56931 Lakhs and '121149 Lakhs related to employees retired prior to March 31, 2025, has been considered as 'Expenses other than those related to insurance business' for the quarter and year ended March 31, 2026, respectively.
30. Pursuant to the IRDAI (Actuarial, Finance and Investment Functions of Insurers) (Amendment) Regulations, 2026, the Company was mandated to adopt Ind AS effective from April 1, 2026. However, considering the technical complexities in transitioning to a fair-value measurement model and the systems-readiness, the Company has
applied for one-year forbearance with the IRDAI as per the amended regulations. Consequently, the primary financial statements for the current period continue to be prepared under the IRDAI (Actuarial, Finance and Investment Functions of Insurers) Regulations, 2024 as amended (IGAAP), while the Company simultaneously submits parallel Ind AS-compliant financial information to the IRDAI for monitoring purposes. This deferral aims to ensure the robustness of the transition and minimize volatility in stakeholders' assessment of the Company's net worth and solvency margins during the initial implementation phase, with full statutory compliance now scheduled for April 1, 2027.
31. In accordance with Proviso to Rule 3(1) of the Companies (Accounts) Rules, 2014, the accounting software used by the company for maintaining its books of account have a feature of recording audit trail of each and every transaction, creating an edit log of each change made in the books of account along with the date when such changes were made and ensuring that the audit trail cannot be disabled and these edit logs have been preserved as per the statutory requirements. Further, the company is in the process of compliance of Section 128 of the Companies Act 2013 and rules thereunder as amended, regarding maintaining of books of accounts and papers maintained in electronic mode at Foreign branches of the company to be accessible in India at all times and maintenance of back up of its books of accounts and papers at servers physically located India on a daily basis.
32. The Board of Directors of the Company proposed the final dividend of '1.50 per share (PY '1.80 per share) being 30% of the paid-up share capital of the Company, subject to the approval of the Members at the Annual General Meeting. In terms of revised Accounting Standards (AS- 4), Contingencies and events occurring after the Balance Sheet date as notified by the Ministry of Corporate Affairs through the amendments to the Companies (Accounting Standards) Rules, 2016, the Company has not appropriated the proposed Dividend from the Standalone Profit & Loss Account for the year ended on March 31 2026.
33. Previous year figures have been regrouped / rearranged, as under.
23 Interest, Dividend and Rent is apportioned between Revenue Accounts and Profit and Loss account in proportion to the balance in the Shareholders' funds and Policyholders' funds at the beginning of the year. The same is further apportioned to fire, marine and miscellaneous Revenue Accounts in proportion to the technical reserve balance at the beginning of the year.
24 Disclosure of policy and principles for provisioning for policy cancellations during free look period, based on assumptions and experience, duly certified by the appointed actuary.
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